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 Kitchen Knives |
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 Entertaining |
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 Shaving |
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 Gardening Outdoor |
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 Pet Accessories |
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 Wine & Liquor
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| Policies |
| Terms and Conditions of Sale |
- An adult signature is required at the time of delivery.
- You are stating that you are in compliance with local, state, and federal laws and regulations regarding the products you have purchased today and will agree to hold PHG - Premium Home & Garden and its affiliate companies and agents harmless for any liability as a result of your possession or use of a PHG - Premium Home & Garden product(s).
- You agree to hold PHG - Premium Home & Garden and its affiliate companies, employees, and agents harmless for any product damage due to product use, misuse, or abuse and/or property damage and/or personal injury and/or death as a result of recommendations, suggestions, or any communication between PHG - Premium Home & Garden, its employees or affiliate companies, and/or due to the use, misuse, and/or possession of any PHG - Premium Home & Garden product(s).
- Used products are not returnable or refundable. Use of a PHG - Premium Home & Garden product waves all rights of refund.
- You agree to the PHG - Premium Home & Garden Return Policy, Terms and Conditions of Use, and Shipping Policy.
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| Return Policy |
| Whether your purchase was incorrect or not up to your expectations, you were disappointed after receiving it, or the item was clearly defective before use, PHG - Premium Home & Garden will do its best to make the order right. |
Incorrect product or not up to your expectations
Clearly defective before use
Disappointed after use or is more than 30 days old
Warranty Claims |
| All returns are subject to the following general terms and conditions: |
- All returns must be made within 30 days and are subject to inspection. A return does not guarantee a refund. All products must be returned unused, damage-free, and in new condition, accompanied by the original manufacturer's packaging and with all included accessories. Shipping, handling, and return shipping charges are not refundable.
- All returns must be clearly marked on the package with the RA# (Return Authorization Number).
- Hygienic and/or personal grooming products such as razors, barber scissors, nail clippers, and manicure/pedicure items, are not returnable if opened or used
- Food items and bath & body products are considered a final sale and are not returnable.
- All products must include either an original or a photocopy of the PHG - Premium Home & Garden customer invoice.
- Special orders and custom or engraved orders are not returnable. Defective custom or engraved product claims must be handled directly with the manufacturer.
- Defective items or items damaged due to manufacturer defect, use, or misuse must be returned directly to the manufacturer.
- PHG - Premium Home & Garden reserves the right to modify its return policy at any time and refuse the return of a product if product abuse is apparent.
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| Additional Terms and Conditions of Return
Incorrect product or unused products not up to your expectations
PHG - Premium Home & Garden tracks and quality checks every order shipped to ensure that you receive the product(s) that you ordered. Should you have a problem with an incorrect shipment or are unhappy with the product(s) you ordered prior to use of the product(s), contact us immediately within 30 days of receipt to arrange for a product replacement or exchange. A RA must accompany new product returns# (Return Authorization Number). Returns are subject to inspection and approval once the return is received by PHG - Premium Home & Garden. All returns
are subject to the PHG - Premium Home & Garden Return Policy.
New Products - Never Used - Clearly defective before use-
PHG - Premium Home & Garden quality checks every order prior to shipment to ensure that you receive quality, non-defective merchandise, and a correctly shipped order. We realize that occasionally we may miss a flaw or defect in a product during our inspection process. If you receive a product from us that is defective in any way prior to use, contact us immediately and request a RA# within 30 days of receipt to arrange for a product replacement or exchange. Defective products will be replaced after we receive the return of the defective product and
complete inspection. A RA must accompany new product returns# (Return Authorization Number) - contact us. Returns are subject to inspection and approval once the return is received by PHG - Premium Home & Garden. Standard insured ground or USPS return shipping charges are refundable for products that are defective prior to use; returns via higher rate Express or Air will not be refundable. All returns are subject to the PHG - Premium Home & Garden Return Policy.
Used Products and/or Over 30 Days Old - Warranty Claims
PHG - Premium Home & Garden is not a manufacturer and cannot process any warranty claims or returns for any manufacturers' products which have been used in any way or were purchased more than 30 days ago. We understand that a defect may not become apparent until use, or you simply may not like it after use. However, any products that have been used in any way or were purchased more than 30 days ago must be returned directly to the manufacturer under the factory warranty. If your product has been used in any way or has been purchased more than 30 days ago,
manufacturer warranties apply.
NOTE- Use and/or wear, disassembly, abuse, misuse, or failure to adhere to manufacturers' care/use instructions of product(s) is not covered under the PHG - Premium Home & Garden Defective Products Return Policy. All products returned to PHG - Premium Home & Garden that were not purchased from PHG - Premium Home & Garden, are not in new condition and/or were purchased from PHG - Premium Home & Garden more than 30 days ago will be returned to sender Postage Due. Shipping charges are not refundable. |
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| Terms and Conditions of Use |
| Welcome to PHG - Premium Home & Garden. PHG - Premium Home & Garden and its affiliates provide their services to you subject to the following conditions. Please read them carefully.
If you visit or shop at PHG - Premium Home & Garden, you accept these conditions. In addition, when you use any current or future PHG - Premium Home & Garden service and/or visit or purchase from any business affiliated with PHG - Premium Home & Garden, whether or not included in the PHG - Premium Home & Garden Web site, you also will be subject to the guidelines and conditions applicable to such service or business. |
| Security & Privacy Policy |
| Please review our Security and Privacy Policy, which also governs your visit to PHG - Premium Home & Garden, to understand our practices. |
| Copyright |
| All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PHG - Premium Home & Garden or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of PHG - Premium Home & Garden and protected by U.S. and international copyright laws. All software used on this site is the property of PHG - Premium Home & Garden or its software suppliers and also
protected by United States and international copyright laws. |
| Trademarks |
| PHG - Premium Home & Garden and other marks indicated on our site are registered trademarks of PHG - Premium Home & Garden, Inc. or its subsidiaries, in the United States and other countries. PHG - Premium Home & Garden and other PHG - Premium Home & Garden graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of PHG - Premium Home & Garden or its subsidiaries. PHG - Premium Home & Garden's trademarks and trade dress may not be used in connection with any product or
service that is not PHG - Premium Home & Garden's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PHG - Premium Home & Garden. All other trademarks not owned by PHG - Premium Home & Garden or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PHG - Premium Home & Garden or its subsidiaries. |
| License and Site Access |
| PHG - Premium Home & Garden grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of PHG - Premium Home & Garden. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another
merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of PHG - Premium Home & Garden. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of PHG - Premium Home & Garden and our affiliates without express written consent. You may not use any Meta tags or any other
"hidden text" utilizing PHG - Premium Home & Garden's name or trademarks without the express written consent of PHG - Premium Home & Garden. Any unauthorized use terminates the permission or license granted by PHG - Premium Home & Garden. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of PHG - Premium Home & Garden, as long as the link does not portray PHG - Premium Home & Garden, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any PHG -
Premium Home & Garden logo or other proprietary graphic or trademark as part of the link without express written permission. |
| Your Use |
| PHG - Premium Home & Garden and other marks indicated on our site are registered trademarks of PHG - Premium Home & Garden, Inc. or its subsidiaries, in the United States and other countries. PHG - Premium Home & Garden and other PHG - Premium Home & Garden graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of PHG - Premium Home & Garden or its subsidiaries. PHG - Premium Home & Garden's trademarks and trade dress may not be used in connection with any product or
service that is not PHG - Premium Home & Garden's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PHG - Premium Home & Garden. All other trademarks not owned by PHG - Premium Home & Garden or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PHG - Premium Home & Garden or its subsidiaries. |
| International Risk of Loss |
| All items purchased from PHG - Premium Home & Garden for international shipment are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. All International shipments will be charged, at a minimum, delivery charges, regardless of whether the package was accepted at its final destination. See Shipping Information for more information on this policy. |
| Product Descriptions |
| PHG - Premium Home & Garden and its affiliates attempt to be as accurate as possible. However, PHG - Premium Home & Garden does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PHG - Premium Home & Garden itself is not as described, your sole remedy is to return it in unused condition within 30 days of purchase. |
| Other Businesses |
| PHG - Premium Home & Garden and its subsidiaries may operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. PHG - Premium Home & Garden does not assume any responsibility or liability for the actions, product, and content of all these and any other third
parties. You should carefully review their privacy statements and other conditions of use. |
| Disclaimer of Warranties & Limitation of Liability |
THIS SITE IS PROVIDED BY PHG - Premium Home & Garden ON AN "AS IS" AND "AS AVAILABLE" BASIS. PHG - Premium Home & Garden MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PHG - Premium Home & Garden DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PHG - Premium Home & Garden DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM PHG - Premium Home & Garden ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PHG - Premium Home & Garden WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND
CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. |
| Applicable Law |
| By visiting PHG - Premium Home & Garden, you agree that the laws of the state of Nebraska, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and PHG - Premium Home & Garden or its affiliates. |
| Disputes |
| Any dispute relating in any way to your visit to PHG - Premium Home & Garden or to products you purchase through PHG - Premium Home & Garden shall be submitted for confidential arbitration in Omaha, Nebraska, unless you have in any manner violated or threatened to violate PHG - Premium Home & Garden's intellectual property rights. PHG - Premium Home & Garden may seek injunctive or other appropriate relief in any state or federal court in the state of Nebraska, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this
agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. |
| Site Policies, Modifications, and Severability |
| Please review our other policies, posted on this site. These policies also govern your visit to PHG - Premium Home & Garden. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. |
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